DISCLAIMER

Last Updated: December 2025

1. Purpose of the Service

Holiday Sober Hotline (“the Organization”) provides non-clinical, peer-based emotional support for individuals seeking sobriety or navigating substance-related challenges during the holiday season. The hotline is intended solely as a supportive, listening resource offered by volunteers with lived recovery experience.

This service is not a substitute for professional medical, psychological, or emergency care.

2. No Medical, Clinical, or Therapeutic Advice

The Organization and its volunteers do not provide:

Medical or psychiatric advice
Clinical assessment, evaluation, or diagnosis
Counseling, therapy, or behavioral-health treatment
Guidance regarding detox, withdrawal, or medication
Professional case management or treatment planning

Information shared by volunteers is general in nature and must not be interpreted as professional advice of any kind.
Users should seek guidance from qualified healthcare or mental-health professionals for any medical or clinical concern.

3. No Crisis or Emergency Response

Holiday Sober Hotline is not equipped to handle emergencies or crises.

If you are in immediate danger, experiencing a mental-health crisis, or considering harm to yourself or others, contact:

911 (U.S. emergencies)
988 Suicide & Crisis Lifeline
Your local emergency number if outside the U.S.

The hotline does not replace emergency services, crisis intervention teams, medical professionals, or licensed therapists.

4. Confidentiality and Data Limitations

The hotline aims to provide an anonymous, confidential environment.
However, confidentiality cannot be guaranteed, as all phone and internet communications involve inherent security risks.

The Organization:

Does not record calls
Does not sell personal data
Collects only minimal, non-identifying information to improve service quality

By using this service, you acknowledge the limitations of telephone- and internet-based confidentiality.

5. No Professional–Client Relationship

Use of the hotline does not create any form of professional relationship, including but not limited to:

Therapist–client
Physician–patient
Counselor or coach–client
Fiduciary or advisory relationship

Volunteers offer peer support only.
No legal, medical, or professional duty of care is created.

6. User Responsibility

Users understand and agree that:

They are responsible for their own decisions, actions, and wellbeing.
Information received through the hotline is not guaranteed to be accurate, complete, or appropriate for all circumstances.
Reliance on any information or support provided is at the user’s own discretion and risk.

7. Limitation of Liability

To the fullest extent permitted by law, Holiday Sober Hotline, its founders, volunteers, contractors, and partners shall notbe liable for any direct, indirect, incidental, consequential, or special damages arising from:

Use of or inability to use the hotline
Reliance on information provided through the service
Emotional, psychological, or physical outcomes
Any loss or harm connected to the website or hotline

The Organization provides support “as is” without warranties of any kind.

8. External Resources and Third-Party Links

Any links to external websites, programs, or resources are provided for informational purposes only.
The Organization does not endorse, guarantee, or assume responsibility for any third-party content, services, or policies.

Accessing third-party resources is solely at the user’s discretion.

9. Service Availability

The hotline operates on a volunteer-based schedule.
The Organization does not guarantee:

Availability at specific hours
Immediate call response
Uninterrupted access during peak periods or technical issues

If support is unavailable, users are encouraged to seek alternative services or professional help as needed.

10. Eligibility

This service is intended for individuals 18 years or older.
The Organization does not knowingly collect information from or provide services to minors.

11. Resources and Emergency Support

988 Suicide & Crisis Lifeline — Call or text 988 for immediate emotional support in the United States.
Emergency Assistance (911) — Dial 911 for any urgent medical, safety, or law-enforcement emergency.
Recovery Meetings (AA, NA, and similar programs) — Find peer-support groups and meeting locators.
Harm Reduction Resources — Information and services that promote safer practices for individuals struggling with substance use.
Local Treatment Centers — Directories where visitors can locate licensed detox, rehabilitation, and clinical treatment providers.
Digital Sobriety Tools & Apps — Online tools to support habit-tracking, peer connection, and recovery maintenance.

These resources are provided as-is for informational purposes only. Sober Hotline does not verify, monitor, or guarantee the availability, effectiveness, or safety of any external services. Users are encouraged to exercise discretion and seek professional medical or mental-health guidance whenever needed.

12. Changes to This Disclaimer

The Organization reserves the right to modify or update this Disclaimer at any time.
Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of the site or hotline constitutes acceptance of those changes.

13. Contact Information

For questions regarding this Disclaimer or the nature of our services, contact:

📧 info@holidaysoberhotline.org
Sober Hotline — United States

info@holidaysoberhotline.org